A few months ago I had a store that, regardless of whether it had funds or sales, refunds were made within 24 hours at most.
In my current store, I have no funds nor have I had any sales these days and the refund has been pending for 5 days, has anything changed? They are no longer immediate? thank you
Hi @urgrillhouse ,
Thank you for reaching out to the Community. I’m happy to provide some guidance on this request, to ensure it gets resolved. When it comes to account specific inquiries like this, I’d encourage you to connect with us directly. This will allow our support team to take a closer look, as we’re unable to provide account-specific support via the Shopify Community.
Please let me know if you have any other questions or concerns.