Main issue: The About Us page banner displays correctly on desktop but appears differently on mobile. The store owner previously set separate desktop/mobile images for the homepage but can’t replicate this for the About Us banner. Screenshots are central to illustrating the mismatch.
Suggested steps:
Current status: No concrete fix or code changes were provided. The issue remains unresolved; next actions are to review theme settings, test responsive image options for the About Us banner, and seek support if theme controls are limited.
My about us page, on desktop looks absolutely fine, however on phone it is a complete different look..
I have had a lot of issues trying to get different image banner on the home page, - desktop to phone view and manged to make that work, however I am struggling to do the same for the about us banner.
Can anyone please help?
Website is : bedsforpets.net
I recommend checking the mobile responsiveness settings for the About Us page on your Shopify theme. Ensure that the banner image is set to adjust properly for mobile view. You may need to resize the image or adjust the layout settings specifically for mobile devices. If you encounter difficulties, consider reaching out to the theme support or a Shopify expert for assistance. Additionally, apps like Postship Order Tracking offer 24/7 support and may be able to provide guidance on optimizing mobile view for your banners.
