Hi, i have a problem with my store.
My account show this : please help me with this
Hi @kk111 It seems like someone has removed your access from this store, Please remember anyone can remove you from the store who have the suitable permission to do so.
So you need to contact the store owner so that they can again provide you the permission.
if you are the store owner then there may be a case that your account is hacked in this situation you need to contact the shopify support they can help you in this case.
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Best Regards
Sahil
Hello, @kk111 !
Thanks for flagging your concern.
To further investigate this issue, please attempt accessing your store using an incognito or private window. You can find instructions on how to do this in the article here.
Additionally, I suggest clearing your browser’s cache and ensuring that you are using an up-to-date browser supported by our platform. You can learn how to clear the cache by referring to the instructions in this article, and check if your browser is up-to-date on this page.
Let me know how it goes and if you’re still having trouble gaining access.