Accidently purchased a wrong plan for shopify

Topic summary

Accidental purchase of a yearly Shopify plan during a course assignment led to a charge of over $550, which the poster cannot afford.

  • Actions taken: Contacted Shopify Support; a case is open under ticket #46740738. The agent was described as helpful.
  • Request: Expedite the review/cancellation and any potential refund due to financial hardship. The poster is willing to provide additional details.
  • Evidence: Screenshots of the assignment were attached to substantiate the context of the accidental subscription.

Status: No resolution reported yet; the outcome remains pending. No disagreements or alternative viewpoints are presented in the thread.

Summarized with AI on January 1. AI used: gpt-5.

Hi Community,

I am an Ecommerce student and had an assignemnt to create a shopify account for better understanding of the course, unfortunetly during this I accidently subscribed to yearly plan, I was charged 550 + Dollars and that is impossible for me to afford.
I have already spoken to a support agent and here is the ticket number for the same : 46740738 (The agent was helpful no complains) however, I would request you to kindly expedite the process as it would affect my finances.

I have attached the screenshots of my assignments and can also provide you further details if required.