Account Termination - will other apps automatically terminate?

Topic summary

A user’s Shopify account has been terminated and they’re concerned about connected third-party apps with recurring charges, specifically Fileflare.

Key Question:

  • Whether apps like Fileflare will automatically terminate when the main Shopify account is closed
  • Concern about ongoing monthly billing for these connected services

Suggested Solution:

  • Contact Fileflare support directly with account details and registered email
  • Discuss the situation to potentially transfer the subscription to a new Shopify account if one is created

Status: The question about automatic termination remains partially unanswered. The response focuses on subscription recovery rather than clarifying whether billing automatically stops upon account termination.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hi Everyone!

My Shopify account has been terminated and I was just wondering what happens with other apps connected to it? I had added Fileflare, which has a monthly recurring charge. Will they automatically be terminated as well?

Thanks for your help!

Cheers :slightly_smiling_face:

Hi @Chrolivia
You can support and talk with Fileflare and telling about everything in details and registered email and you will get your subscription back in your new account .

If its helpful Hit like & Accept as solution Thanks