Any more update on this?
Topic summary
AccountEdge–Shopify syncing for desktop users has broken, with AccountEdge support telling customers Shopify no longer supports non–web-based integrations, disabling the legacy connector without notice. AccountEdge says a new web-based connector was submitted to Shopify for approval but has no firm release date; prior estimates slipped from late 2023/early 2024 to end of Q2 2024.
Impact: Users report “Sync Items” began hanging around May 2023 and order imports stopped around Aug 16, 2023, with some connectors failing only recently. Many are now manually entering orders, risking inventory mismatches between in-store and online.
Latest development: A Shopify notice says the “AccountEdge Connect” app will be fully removed in October 2024, heightening urgency and uncertainty.
Workarounds and alternatives:
- CSV-based flows: EasyCSV to export Shopify orders to a shared folder for import into AccountEdge; direct CSV import guides referenced.
- Custom solutions: Python scripts to post Shopify/Amazon sales into AccountEdge.
- Integrations: Zapier deemed too limited.
- Platform switch: Some are migrating to Odoo for unified ERP/e‑commerce.
Open questions: Will Shopify only support cloud-based accounting? Must AccountEdge desktop users move to AE’s web version? When will the new connector be approved? No resolution yet; discussion remains active.