Hi all, apologies in advance for this long post however I feel the context is relevant. just reaching out to see if theres anyone else out there as disappointed as I am on what appears to be a decision by Shopify to cease support of the script that connects Shopify to the AccountEdge accounting pack…

I have the same issue. The landscape for accounting solutions for small e commerce businesses is an absolute disaster imo. It seems very strange that there isn’t a solution for Shopify - Account Edge integration after more than a year of it not working.

Thank you for posting. We are currently running the desktop AccountEdge with the unsupported link to Shopify. The link continues to work but I am concerned about the future. If Shopify is only going to connect with cloud-based products, does this mean we will also need to change AE to their web vers…

I had to switch to PC Desktop AE however have been unable to reconnect to Shopify since switching. Could you possibly expand on how you’re linked please?

We were using the legacy connector to our desktop version of AccountEdge. Today, it quit working for no apparent reason, this seems to be it. Luckily, I am already in process of moving our entire operation over to Odoo for ERP and e-commerce. This just puts it into high gear.

Only rebooted the system, no change. I only use the connector to import orders, I have too many other changes to risk a sync and turning everything into a mess. We will just manually input orders until our Odoo integration is ready.

We rebooted as well and no change. A synch does sound risky. I was wondering if unlinking the store and then linking it back might fix it? I talked with AE tech support but they have not been helpful.

It might…but I can’t afford the risk of it forcing a sync. If you try it, please let us know the results.

ok and do you know if there is a way to import orders from Shopify into AE via csv file?

It does appear possible, but I have never tried it: https://support.mightymerchant.com/importing-customers-and-orders-into-accountedge

AccountEdge/Shopify connection severed

Shopify Discussion

GabbyC August 15, 2023, 7:53pm 6

Same exact thing happened to us today. We have stayed with the older 2022 legacy version using the connector to our desktop version of AccountEdge and up until today it has worked 100% fine. Have you tried anything to make it work?

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AccountEdge/Shopify connection severed

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