Activate Market without adding Shipping profile.

Technical Q&A

Topic summary

Issue: A digital-only seller can no longer activate a newly created market because the system prompts to add a shipping setup first. Previously created markets were active without any shipping configuration.

Context: Multiple markets are used with region-specific pricing and currencies. The seller has never needed shipping since all products are digital.

Change observed: The “Active” option for the new market is missing, with a requirement to add shipping before activation.

Concerns: Adding a shipping profile might surface shipping options in checkout or disrupt existing successful sales for digital goods.

Status: Unresolved. Another participant asked if a solution was found, indicating others face the same problem. No confirmed workaround, settings change, or official guidance was provided in the thread.

Open question: Is there a way to activate a market for digital products without configuring shipping, or to suppress shipping display if setup is required?

Summarized with AI on December 17. AI used: gpt-5.
1

I sell only digital products on my website, and I have set up several different markets with different pricing and currency for each. But I went to add a new one and there’s no option to make it ‘Active’ as it says I need to add shipping.

All my other markets have always been active and people have been purchasing from these locations, and I’ve never set up Shipping. Is there away I can make this market without setting up shipping? I’m worried that shipping will show up or cause issues if I add it now. My sales are really good so I don’t want to disrupt this.

1 Like
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hello. did you ever find a solution for this? I’m trying to do the same thing. thanks!