Ideally, I would like my customers to fill out a Typeform Form after they’ve ordered a product from my site / after the checkout. However, I am not sure the best way to associate the order with the corresponding Typeform Form. Any solutions?
Is there maybe also an option where we can redirect customers to a link or change our confirmation mail and include the link to the form?
Thank you very much for the help!
@NutritionEL since the checkout customization is limited, I would suggest using the order confirmation notification to add a link to Typeform. You can add a link to the notification, if you go to Settings > Notifications > Order Confirmation. Here you’ll see the Notification in HTML/Liquid. This is where you can add the link to the form.
Hey @NutritionEL
What exactly are you using the Typeform for i.e. what questions are you surveying your customers with? Typeform is a handy tool, it is just not very integrated with Shopify and so involves a lot of “manual labour” especially if the Typeform collates extra wishes and customisations within the orders.
Survey Apps
We have a range of apps that are integrated with Shopify via the API a bit better than Typeform. Click into the app demos here to test what is possible…
Hope that helps! 