Add a note to a receipt

Retail & Point of Sale

Topic summary

A user seeks guidance on adding a custom warranty registration message to their receipt template. The message should direct customers to visit their website and complete a warranty registration form to activate their warranty.

Solution Provided:

  • Navigate to Shopify Settings → Notifications → Order Confirmation
  • Click “Edit code” and locate the {% if order.note %} section (around lines 50-60)
  • Insert the provided HTML/Liquid code snippet above that section
  • The code includes formatted text with the warranty registration instructions and website link
  • Save the changes to display the note on customer receipts

The discussion appears resolved with a step-by-step technical solution offered.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Can someone please advise what code needs to be added to a receipt template to have a note on the bottom for the customer. I want to say… “Make sure you register your purchase by going to our website www.campingmatwarehouse.com.au and completing the warranty registration form. This will activate your warranty and validate your purchase”

Thanks in advance

Vicki

2

Hey @VICKIM ,

Welcome to Shopify community. Follow this step by step guide on how to add a note to the recipient.

  • Login to your Shopify Store.
  • Click on Settings [Bottom Left Corner].
  • Click on Notifications.
  • Scroll down to the Order Confirmation and click on it.
  • Click the Edit code button from the Top Right.
  • Look for the section that says {% if order.note %} (around line 50-60).
  • Add this code above the section.
{% comment %} Warranty Registration Note {% endcomment %}

| <br>      <br><br>**IMPORTANT:** Make sure you register your purchase by going to our website [www.campingmatwarehouse.com.au](https://www.campingmatwarehouse.com.au) and completing the warranty registration form. This will activate your warranty and validate your purchase.<br><br><br>     |
| - |
  • Now click Save.

By following these steps you will be able to see the note in the recipient.

Let me know if you need more assistance.

Thanks