Add a page to shop without '/pages/' folder

Technical Q&A

Topic summary

Main issue: Preserve an existing QR code pointing to domain/welcome after moving to Shopify, where standard pages live at domain/pages/welcome.

Resolution: Set up a URL redirect in Shopify Admin to route domain/welcome → domain/pages/welcome. Path: Online Store > Navigation > Create URL redirect. A URL redirect maps incoming requests from one path to another so old links/QRs still reach the correct content. No app is required.

Outcome: Original requester confirmed this solves their need.

Open question: Another participant asked about the reverse (domain/pages/welcome → domain/welcome). Their attempt returned a 404, and no solution was provided in the thread. Status: unresolved for the reverse direction.

Summarized with AI on December 14. AI used: gpt-5.
1

Hi all,

We have moved to Shopify and already have lots of packaging printed. The issue we have is that our packaging contains a QR code to {domain}/welcome. When we create a new page on shopify we get the following path {domain}/pages/welcome, which does not work.

Is there anything that can be done within Shopify or with an app or with custom code.. that might allow us to create the path we want: {domain}/welcome ?

There are apps like ‘flow’ that can handle a redirection from an existing path, so this question really relates to the ability to create this path.

Many thanks in advance.

Bw,

Ben

2

Hello @ben-evolved

Yes, there is a solution in Shopify Admin.

You can redirect {domain}/welcome > {domain}/pages/welcome.

Shopify Admin > Online Store > Navigation > Create URL redirect

Thank You

1 Like
3

Perfect, thanks for your time!

4

Hi, is there a way to do the other way round?

i.e. domain/pages/welcome to domain/welcome?

when i try to do it. it says 404 not found