Add a Return Policy URL to order confirmation?

Technical Q&A
1

Hi, How does one add a URL (hyperlink to Return Policy) to order confirmation email? Thank you in advance!

2

Hello @HannaBys ,

A/to new confirmation template refund policy link is by-default available in confirmation email if your refund policy page have some content.

btw if you are using customised order confirmation email then you need to edit theme template and place it in last like this
Refund Policy

Steps to reach there: Go to settings → Notifications → Customer Notifications → Order confirmations → Edit code
Now here you can add the link.

Regards
Guleria

3

I believe you mean “Return and refund policy”?

You need to go to https://admin.shopify.com/email_templates/order_confirmation/preview , click Edit, find relevant place and paste this code:

{% if shop.refund_policy and shop.url %}
  {% assign url = shop.url | append: shop.refund_policy.url %}
  {{ shop.refund_policy.title |  link_to:  url }}
{% endif  %}