Add address to orders that do not require shipping

Shopify Plus

Topic summary

Users need to add warehouse or store addresses to orders that don’t require shipping (like digital gift cards) because their warehouse management systems (WMS) and ERP systems require shipping addresses on all orders to process them properly.

Solution Approaches:

  • Use Shopify Flow’s “Send HTTP Request” action to call the orderUpdate API (GraphQL or REST)
  • GraphQL method requires the orderUpdate mutation with specific address fields (lastName, zip, address1, city, province, country, etc.)
  • REST method (PUT) is simpler and easier to read, using the endpoint: https://YOURSTORE.myshopify.com/admin/api/2023-04/orders/{{order.legacyResourceId}}

Technical Requirements:

  • Create a custom app in Admin (Settings > Apps and sales channels > Develop apps) to generate an API token
  • Token needs read/write orders scope
  • Most address fields shown in examples appear required (exact requirements unclear from documentation)

Implementation Notes:

One user successfully implemented the REST PUT method after initially struggling with the GraphQL approach. Testing with tools like Postman and using Flow’s “Log Output” action can help troubleshoot issues where the API call succeeds but doesn’t update the order.

Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.
9

Hi Paul,

I’ve managed to follow your steps and get a successful flow setup, however it doesn’t seem to actually update the shipping address details on the order at all.

The flow just confirms that the HTTP request succeeded. Upon checking the order shipping address, it’s still blank?

Do you have any ideas why it would not update?