Add advanced Canada Post service options when purchasing shipping labels in Shopify

Shopify Discussion
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Hi Shopify team and community,

I’d love to see more advanced Canada Post service options exposed directly in the Shopify shipping label purchase interface. Currently, the label creation flow only offers basic service selection, but several important Canada Post options are missing that many Canadian merchants rely on daily.

Specifically, I’d like to see the following options added:

  1. Do Not Safe Drop — Prevents the carrier from leaving the package unattended. Essential for high-value items or customer-requested secure delivery.
  2. Custom insurance coverage amount — Ability to declare a specific value and select the appropriate insurance tier, rather than being limited to a default coverage amount..

These options are already available through Canada Post’s own platform and through third-party shipping tools (e.g., ShipStation, Shippo), so the underlying carrier API supports them. Exposing them natively in Shopify would reduce the need for merchants to rely on expensive third-party shipping apps just to access standard carrier features.

This would be a significant improvement for Canadian merchants shipping higher-value goods.

Thanks for considering it!

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Hi @JR811 ,

I agree that having these Canada Post options available directly inside Shopify would be a valuable improvement for Canadian merchants.

Features like ‘Do Not Safe Drop’ and flexible insurance coverage are important especially for businesses shipping higher value products. Having to rely on third party shipping apps just to access standard carrier options adds unnecessary cost and complexity.

Hopefully Shopify can continue expanding its carrier integrations and expose more advanced shipping features directly within the label creation workflow.

This would make the shipping process much smoother for Canadian merchants.

Thank You !