Add autoplay to product video in heritage

Store Design
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Topic summary

A user is trying to enable autoplay for product videos in Shopify’s Heritage theme but cannot locate the setting.

Key Points:

  • The Heritage theme does not include an autoplay attribute in video tags by default
  • Solution requires manual customization of the theme code
  • The autoplay attribute must be added directly to the video tag in the theme files

Current Status:

  • The user has been directed to reference W3Schools documentation on HTML5 video autoplay implementation
  • One responder offered to provide specific guidance if given store access
  • The discussion remains open with the user seeking more detailed instructions on locating the video tag and implementing the code change
Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hello i can’t seem to figure out how or where i can enable autoplay on product videos in the heritage theme?

2

Hey! @Creativefox ,

Could you kindly share your store URL and password (if it’s password-protected) so I can review it and provide you with an update?

3

Hello @Creativefox ,

Add the autoplay attribute in the video tag.

btw as I know in shopify when a video tag genrated autoplay attribute is not available in it by default.

You need to customized it and add autoplay attribute there.

Regards
Guleria

4

Hello do you know where i can find the video tag, and what code to add?

5

You can check here how autoplay works, same you have to do with the theme you are using.
https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_video_autoplay