Add code & text to confirmation email

Hi there,

I would like to add a dynamic line to our confirmation email from Shopify to customers if they have purchased a specific product. IE - If they have purchased our shipping insurance, the confirmation email directs them to where they can make a claim.

This is the code I have placed in the liquid code of the confirmation email but when I tested it, it didn’t work.

{% if product.title == ‘protectMY Products Shipping Protection’ %}
You purchased protectMY Products Protection, if there is any issues with your package during shipping, please make a claim via this link.
{% endif %}

If anyone can help, that would be great.

Thanks

Hi @kelly93

You need to edit your code to this to ensure it works on your email.

{% if line.product.title == 'protectMY Products Shipping Protection' %}
You purchased protectMY Products Protection, if there is any issues with your package during shipping, please make a claim [via this link.](https://au.protectmeproducts.co/pages/protectme-claim-page)
{% endif %}

That still didn’t work :persevering_face:

Hi @kelly93

Make sure you add the correct product name instead ‘protectMY Products Shipping Protection’.

Or could you send me that product URL so I can provide another code.

Hi there,

Sorry for the delay. This is the link: https://au.protectmeproducts.co/products/navidium-shipping-protection

{% if line.product.id == 9423258616124 %}
You purchased protectMY Products Protection, if there is any issues with your package during shipping, please make a claim [via this link.](https://au.protectmeproducts.co/pages/protectme-claim-page)
{% endif %}

Please try to update the code to this and check again

Hey there, still not working :disappointed_face:

Hey Dan - This code still wasn’t working. Was there another solution?