Add Contact Button to product page (DAWN)

Store Design

Topic summary

Users are seeking to add a “Contact” button above product descriptions on Shopify’s Dawn theme that links to their contact page.

Initial Solution Provided:

  • Navigate to Online Store > Themes > Customize > Default Product
  • Add a Custom Liquid block within Product Information
  • Insert markup code linking to the contact page URL

Key Challenge - Tracking Product Inquiries:
Multiple users successfully added the button but want to identify which product customers are inquiring about. One user attempted adding ?product={{product.title}} to the contact form URL to pass product information as a parameter, but implementation details for capturing this data remain unclear.

Technical Issues Reported:

  • One user’s button incorrectly displays another user’s contact information (CausticSoda’s details) instead of their own
  • URL connection errors when using forwarded/redirected web addresses
  • Contact page not opening properly when button is clicked

Current Status:
The basic button implementation works, but the discussion remains open regarding how to properly pass product parameters to the contact form and resolve configuration errors. Users reference a YouTube tutorial for a different theme but haven’t determined how to adapt it for Dawn.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
5

Hi WorldWideWeil,

I am trying to do exactly what you are doing or did. I need a contact button (or enquire button) for each product which I was able add but I have not figured out how to get the code correct to open a contact page. So far the first code I put in worked by adding the contact button to all the product pages but it does not open to a contact page when you click on it.

Any help would be greatly appreciated.

Thank you ajy1w