Hi @Amy_Dryden
Great question! B2B customers and customer profiles is currently only available on Shopify Plus plan. You can learn more about that function and availability in our Help Center: Shopify Help Center | B2B Customers.
I recommend adding the business name as a tag in the customer profile, customer profile tags are searchable and will populate customer accounts that have the matching tag in them. Alternatively, using the business name as the first or last name can work as well.
Please don’t hesitate to contact our retail support team for further assistance with questions like this. They are happy to help.
QB Migration Support: +1 833 476 1302
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