Hi! I’d like to add a link next to my store policies in the footer so customers can track their order using their tracking number. I already have the tracking page created, but I still need to insert the link in the footer and make it look like the rest of policies. Does anyone know how to do this? I searched the forum, but I couldn’t find any posts from someone trying to add another link in the footer with the same format as the policy links. Thanks!
Topic summary
Goal: add a “Track your order” link next to the policy links in the Dawn theme footer, matching the same style.
Proposed methods
-
Via Theme Editor/Navigation: Add a footer menu item.
• Steps: Online Store → Navigation → Footer menu → Add menu item (“Track Your Order”) → link it to the tracking page → Save. This relies on the footer using a menu. -
Via theme code (Liquid): Edit the footer template to insert a styled link.
• Steps: Online Store → Themes → Edit code → sections/footer.liquid → find the policy links block (Shopify policy objects like {{ shop.privacy_policy.url }}, {{ shop.refund_policy.url }}, etc.) → add a new - with the same classes as policy items, pointing to the tracking page URL. Liquid is Shopify’s templating language.
Notes
- One reply states policy links are controlled by theme code (not navigation), explaining why no setting was found; another suggests adding it through the Footer menu. Applicability may depend on how the footer is configured.
- A screenshot and code snippets are central to understanding the placement and styling.
Status
- No confirmation of resolution from the original poster; an offer to help if still needed remains open.
1 Like
Hi there,
You can definitely add a custom link next to your store policies in the footer so it matches the rest of your policy links. Since you already have the tracking page, the main step is to insert the link in your theme’s footer section.
Usually, this can be done in one of two ways:
-
Through the Theme Editor:
-
Go to Online Store > Themes > Customize
-
Open the Footer section
-
If your theme allows adding menu links in the footer, you can add a new menu item pointing to your tracking page so it will automatically match the style of your other policy links.
-
-
Manually in Liquid (if the theme doesn’t allow it via the editor):
-
Open
footer.liquid(or a similar snippet file) -
Locate the list of policy links
-
Add a new
<li>with your tracking page URL so it follows the same HTML structure and classes as the other links
-
This way, your new link will appear seamlessly alongside your existing policy links.
I would like to know if you’ve had it resolved or need any help with it
Steps
- Go to Online Store → Navigation
- Click Footer menu (or the menu connected to your footer)
- Click Add menu item
- Name it: Track Your Order
- Link it to your tracking page
- Save
Hi @voodoowww123 ,
You can absolutely add another link (like “Track Your Order”) to the footer so it displays in the same style as your existing policy links. These footer policy links are controlled by theme code, not by navigation menus - that’s why you couldn’t find a setting in the editor.
- Go to Online Store → Themes → Edit code
- Open this file:
sections/footer.liquid
- Search for the block where the policy links are rendered.
It usually looks like:
{{ shop.privacy_policy.url }}
{{ shop.refund_policy.url }}
{{ shop.terms_of_service.url }}
{{ shop.shipping_policy.url }}
{{ shop.contact_information }}
These are Shopify’s built-in policy objects.
4. Right below them, manually add your custom link in the same style:
<li>
<a href="/pages/track-your-order" class="footer__policy-item">
Track your order
</a>
</li>
Replace /pages/track-your-order with your actual tracking page URL.
1 Like