Add Shopify Inbox to mobile app

Shopify Apps

Topic summary

A developer is seeking to integrate Shopify Inbox chat functionality into a mobile application but cannot locate embed code or API documentation for this purpose.

Current Status:

  • Initial inquiry about embedding Shopify Inbox in mobile apps
  • One response suggested using a WebView solution, though implementation details were requested
  • The original poster asked for clarification on how WebView could display the chat interface
  • Another user has encountered the same challenge and is also searching for solutions

Key Issue:
No clear integration method or official API has been identified for adding Shopify Inbox to native mobile applications.

The discussion remains unresolved with multiple developers facing the same integration obstacle.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi, I would like to add the chat provided by Shopify Inbox in a mobile application but I can’t find any embed code or API that could be used.

Does anyone know if it’s possible to do it and how to achiv

2

Thanks for the response Mark,

Can you elaborate more on the Web View solution proposed?

I want to show the chat in the app, how a webview can be used to do that?

3

Hi Lorenzoliveto, were you able to find any solutions? I’m trying to add Shopify inbox into a mobile app as well.