Hi guys, my Add to Cart and Checkout are extremely slow and unresponsive. When I click on add to cart or want to delete items from my cart it just keeps loading and nothing happens. Any ideas on how to fix this issue?
Hey @rosemoonjo25
Upon checking your website, I can see there’s a console error which is occurring on your website when the Add to cart button is clicked which most probably indicates a javascript issue within your theme files.
If you’re not familiar with coding then I would highly recommend you to hire a Shopify developer who can help you out with that. If you’d like me to solve out this problem then feel free to Connect with me and I would be more than happy to help you out.
Warmly,
Moeed
Hi @rosemoonjo25 The slow Add to Cart and Checkout issue usually comes from JavaScript conflicts — often outdated AJAX cart code or third-party apps injecting scripts that block updates. This leaves customers stuck at checkout and can hurt conversions.
I typically fix this by auditing the cart/checkout scripts, removing conflicts, and optimizing the AJAX requests so the cart loads instantly. I’ve done this for other stores, and it’s usually a quick but high-impact fix.
If you’d like, I can jump in and get this sorted so your checkout runs smoothly again.
Thanks @Diana211 that would be amazing
Okay i sent you a DM