Hi there!
I have an issue, where I cannot add a product to a cart through an API.
I am building a chatbot that provides a personalised recommendation for a product detail. To order such product I use Globo Product Option to get clients wishes (text area attribute). I’ve tried multiple options how to get the client’s customised product to the cart, but I am yet to find a working solution.
The closest I got was to get or create a cart and populate it with a product through API from chatbot’s side, but there is a problem - the cart created/found by the API is not matching the user’s session on the website.
Then I tried to get the cart token from the websites’ side and managed to do it, but failed to pass the token to the chatbot.
Any ideas or suggestions how I should proceed?
Thanks!