Main issue: Clicking “Add to cart” on the shop page doesn’t update the cart immediately; items appear only after a page refresh.
Context: Initial Shopify Support suggested it’s a theme-related bug and directed the poster to the forum.
Theme identification: Poster can’t identify the theme because it was renamed. A responder believes it’s the Shopify-built “Narrative” theme.
Guidance given: If it’s Narrative, the advised path is to contact Shopify Support and request assistance from their theme specialists.
Conflict: The poster had already contacted Support, who redirected them to the forum, creating uncertainty about where to get help.
Outcome/status: No resolution yet; no technical fix or steps were provided in-thread. Next likely action is confirmation of the theme and escalation to Shopify’s theme support if it’s Narrative.
Hello,
I have an issue on my site currently (www.leaturner.co.uk) where when clicking the ‘add to cart’ button on my shop page, it doesn’t immediately show in the cart. You have to refresh the page in order for it to show. I’ve spoken to Shopify support regarding this who have said it’s an issue with the theme and to post here so the developers could potentially fix it. Any help would be great. Thanks.
Hi LeaTurner,
Which theme are you using?
Hi Liam,
My theme has been renamed to ‘Lea Turner Shopify Theme’ so I really can’t tell..
Is there an easy way to find out without scouring the available themes for a comparison?
Hi Liam,
Any update on this please? 
Hi LeaTurner,
It looks like you might be using Narrative, which is a Shopify built theme -you can contact Shopify support and ask for our theme specialists to help resolve this bug.
Hope this helps,
Thanks Liam!
Regarding the bug.. I actually spoke to Shopify support before coming here and they said to post here… not sure where to go now?