Add to cart button doesnt work

Shopify Discussion

Topic summary

Add to Cart on a featured digital product (OT PRESET PACK) freezes on the homepage but works on the full product page. Store: https://olivertarsa.com/

Diagnosis: The homepage Add to Cart button is missing an id attribute (HTML identifier), likely preventing the JavaScript that adds items to the cart from targeting and executing on that element.

Evidence: A demonstration video was shared showing that adding the id fixes the issue and restores the button’s functionality. Video: https://youtu.be/4NGlSliPTPc

Action items:

  • Add a proper id to the homepage Add to Cart button.
  • Test the button from the featured product section to confirm it adds the item to cart without freezing.

Other notes: A participant offered paid help to implement the fix.

Status: No confirmation from the store owner that the fix has been applied; resolution remains open.

Summarized with AI on December 12. AI used: gpt-5.
1

Hi, so I have been struggling with the add to cart button on one of my products.

It is a digital product and it only adds to cart if you fully go onto the product page. If you try to press the button on a “featured product” tab it just freezes and doesnt do anything.

Its the OT PRESET PACK on my page btw.

I dont know how to describe it properly but any help would be appreciated

Store link:

https://olivertarsa.com/

2

Hey mate,

I can fix it for a minimal fee. Just drop me a message privately.

3

Hi Oliver,
The issue is that the Add to Cart button on the homepage is missing an id identifier. If you fix that, everything should work, as shown in my video.