Add to cart button enabled after refreshing the page even with a sold out variant selected

Store Design
1

Hello everyone,

I have a problem in my Dawn theme. As i explaned in subject, when i refresh the page, even with sold out variant selected, the Add to Cart button becomes enabled. This is bad because makes possible buy some product out of stock.

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I want that even after refresh page, if variant sold out is selected, the button Add to Cart stay disabled.

This is my code for Add To Cart button.

Vinicius2_0-1668468492645.png
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Any help please?

Regards,

2

@Vinicius2

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

3

Hi, thanks for trying to help me!

Offcourse!

Link of my store: melhoresnewbasdomundo.com
Password: senhaforte

Regards,

1 Like
4

Hi @Vinicius2

Currently, I checked your code and saw that it is very similar to the code in the dawn theme

view (32).png
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However, it is a little hard to reproduce the error on your store. Maybe there is an app or js on your store that affects the add-to-cart button, so when the page loads for the first time, the button add-to-the-cart button is not disabled for sold-out variants.

You can refer to this video: https://www.loom.com/share/658f7238d01d42d7ac4146b34dea9ec7

So can you kindly share with me access to your theme to check the root of the problem and help you fix it?

Fyi: Shopify Admin => Settings => Users and Permissions => Collaborators => BSS Commerce

I ensure that this will not affect your store data.

1 Like
5

Hi @BSS-Commerce ,

I have checked “users and permissions” and i don’t see your request for access here. Can you submit the request again?

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Or should i set up the permissions manually for you?

About your video, i have tested this behavior with another store too and seems its all ok there. It’s something happening only to my store :disappointed_face:

https://www.loom.com/share/658f7238d01d42d7ac4146b34dea9ec7

Regards,

6

@Vinicius2

i have checked its work properly

7

@KetanKumar

I don’t think so.

Please, refer this video:

https://www.loom.com/share/658f7238d01d42d7ac4146b34dea9ec7 sended by @BSS-Commerce .

I need to fix this behavior, after refreshing the page.

Regards,