Add to CART button - issue with ome Apple devices?

Hi all,

We have just launched our shop and are about to promote some of our products but we seem to have a glitch when using some Apple devices and trying to add an item to the cart. See attached files. When my boss uses her IPhone and click on ADD TO CART, she sees an error message. She sent me the link to the page by text message and the page loads ok for me (using Android). Someone else with an old IPad also has an issue, i.e. nothing happens when he clicks to ADD TO CART…I searched the forum and saw this post so tried to change a setting but it did not help. Anyone can work out what the issue might be? Thanks a lot in advance for any help you can provide

Hi @Elmconnexion ,

Does the error occur when you click ‘Check out’ button?

If so, I suggest you contact Shopify directly, because the checkout page is managed by Shopify so they will help you check it out quickly.

Refer https://help.shopify.com/en/questions#/contact
Hope it helps!