My add to cart button takes forever to load and is not working
Topic summary
A user reports that their add-to-cart button is extremely slow to load and non-functional.
Another participant requests the store URL for investigation, which is provided as similuu.com.
Proposed solution:
- The issue likely stems from conflicting custom code or a recently installed app
- Recommended troubleshooting steps include reverting custom code changes, uninstalling recent apps, and testing with a different theme
Current status:
The user clarifies they haven’t installed new apps recently. The discussion focuses on identifying problematic JavaScript code—either from previous customizations or existing theme modifications.
The issue remains unresolved and requires further investigation into the store’s custom code.
Hi @similuu , can you share store url?
Hello @similuu ,
Most probably there is a conflict with custom code or newly installed app.
Please try to revert the custom code or uninstall the app you installed recently.
And once try to check with another theme.
Regards
Guleria
what custom code. and i haven’t installed any new app
Custom code you did so far in your store or the existing theme code you modified.
Most probably the JS one