Add to Cart Button Spinning when required field not selected

Technical Q&A
1

I have an app installed where customer can choose a delivery date, having a date selected is required prior to adding a product to the cart. However, if this is not chosen and add to cart is selected, the add to cart button just spins and says “Adding Product…”. The app developer has said it is not an app issue and is a theme code issue, but I have not been able to locate an issue yet.

Here is a screenshot and link to my site

https://mulchmound.com/products/triple-shredded-natural-mulch

MulchMound_0-1648587167339.png
MulchMound_0-1648587167339.png773×473 13.3 KB

thanks!

2

It looks to me like your theme is coded to show the “Adding Product…” message anytime the button is clicked, and then it redirects the user to the cart page.

This is all fine when the product is added successfully, but when an app intercepts that button click and stops it from proceeding, the button itself is still updating but the redirect gets stopped from happening, hence the issue.

If you’re using a custom theme, it might be something your theme developer could look at changing?