Add to Cart Not Working.

Shopify Discussion
1

Hi, my add to cart option is not working also when going to the cart to remove products it doesn’t respond. This issue started happening about 2 days ago and all the apps I installed this past week were removed. Can Anyone Help?

Website URL:https://codecentraleg.myshopify.com/

Theme: Dawn 15.1.0

2

Hey @KarimAyman ,

I’ve reviewed your website, and the issue with the “Add to Cart” function and the inability to remove products from the cart seems likely to be linked to JavaScript errors or theme customization conflicts.

Here are some troubleshooting steps:

  1. Clear Cache: Check if the issue persists in incognito mode or after clearing your browser cache.
  2. Check Console for error: Open DevTools (F12) in the browser and look for any JavaScript errors on product or cart pages.
  3. Reinstall Dawn Theme: If customizations were applied, try reverting to the original Dawn theme version.
  4. Disable Apps: Ensure any apps with leftover code snippets were removed entirely.

Let me know if you’d like specific guidance on debugging!

Best Regard,

Rajat Sharma

3

Hi, can i have specific guidance? I already tried disabling apps and clearing cache.

4

Hello @KarimAyman since you’re also using the dawn theme, check out the solution here https://community.shopify.com/topic/1345092 from a previous answer in this community and I think that would solve the issue

Let Me know if this works for you!

5

@KarimAyman This is required to check inside the code level.

6

Hi, i tried that but its still not working.

7

Could you please send me a message via email so we can discuss this further?

Thanks