Add to cart popup is not showing on mobile

Topic summary

A user reports that the add-to-cart popup is not displaying on mobile devices on their Shopify site (valuebliss.co.uk).

Issue Details:

  • The popup functions correctly on desktop but fails to appear when users click “add to cart” on mobile
  • This is a Shopify theme-related technical issue

Current Status:

  • The problem remains unresolved with no responses or solutions provided yet
  • No troubleshooting steps or potential causes have been discussed
Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.

On mobile device when click on add to cart, popup is not showing.

Site: valuebliss.co.uk