Added to card and checkouts but no sales

Topic summary

  • Main issue: High “Add to Cart” and “Initiate Checkout” events from TikTok ads, but zero completed purchases.
  • Context: Shopify store (www-argos.com). Traffic sourced via TikTok ads. Merchant offers free shipping and states no extra taxes at checkout.
  • Actions verified: Test payment completed successfully; no checkout payment errors reported.
  • Ask: Looking for causes of the drop-off between initiating checkout (customers start the checkout process) and final purchase.
  • Community input: One brief suggestion to use “Easy Ads”; no analysis, diagnostics, or implementation details provided.
  • Missing details: No data shared on checkout funnel analytics, abandonment reasons, device/browser issues, page speed, or ad audience quality.
  • Outcome: No concrete diagnosis or solution yet; discussion remains open with unresolved conversion issue.
  • Next steps implied: Further investigation into the checkout funnel and campaign targeting is needed, but no specific plan was established in the thread.
Summarized with AI on December 28. AI used: gpt-5.

I’ve had a lot of added to cart and initiate checkouts on my store (www-argos.com) through tiktok ads but no sales. I already did a test payment to see if there was some kind of problem with that and I also have free shipping and no extra taxes that my customers have to pay. What could be the problem?

1 Like

have you make use of easy ads