Good morning everyone! I am looking to edit the shipping part of the checkout process so that I can notify my customers that the Media Mail option will likely have significant delays, and that Priority Mail is their best option, as I am getting complaints about current USPS delays. I see how you ca…

Hey, @markacrowder ! Ash here from the Shopify team. I’m glad to help out with this question! While generally the checkout is not something we can edit on shops, we’re able to adjust the wording on themes using the language editor. This includes adding notices to certain areas, such as the shippin…

@markacrowder How did you get the “2 to 8 bussiness days” and “2 business days” messages under the shipping method names?

Hey Ash, We are using the Debut theme on our shop and this option doesn’t look like it’s in the languages tab. Is there another way to edit this within the theme we are using? Thanks! [Screen Shot 2021-10-18 at 1.44.07 PM.png]

Hey, @eallen . Thank you for your question. I am chiming in on behalf of my colleague, and hoping to replicate this issue on my end. I haven’t been able to thus far, so can you please clarify which version of Debut you are using? This is typically found in Theme Settings under Admin > Online Store…

Hi, @Ninahxy ! Thank you so much for taking the time to write to us and confirm this solution currently works for you. I trust other users will also find this helpful. Warm regards,

Hi Team, I am working on a similar notice, but have been informed that the notice is only showing up on Chrome and Edge. It is not showing up on FF or Safari. How can I troubleshoot this issue? Thanks!

I am having the same issue! My shipping notice shows up on other browsers but not safari!

Hi all, Same here, I am having the same issue. Shipping notice shows up on only safari but not other browsers: not on Chrome nor Edge. Is it about the versions of browsers? Any respond would be appreciated.

When I applied a title to the shipping notice, it started to appear across the board. If you try that, it may help.

Hello to all the users joining our thread, I was happy to conduct some tests in regards to this issue, but I was unable to replicate the error being described here. With that being said, if you are impacted by this issue and cannot see your shipping messages appear in other browsers can you please…

Adding a statement or message to shipping portion of checkout process

Technical Q&A

ambrass November 19, 2022, 6:40pm 13

Hi Ash - this works great in the Shopify checkout, but not for Shop Pay checkout - any hints on how to get this message to display when a customer is using Shop Pay as well?

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Adding a statement or message to shipping portion of checkout process

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