I am trying to add carrier calculated shipping for $20 a month. I was told to contact customer support to add, but am unable to chat, or use the [email removed] email to speak to anyone. Every time I try to contact support I am rerouted to help center tutorials or the community. Is the only way to get help from shopify now to publicly display my issue? This problem has been going on a week. Questions: How do I add carrier calculated shipping for an additional $20. Not interested in the $300 plan or an annual subscription at this point. Is there a certain number of times you can chat? I spoke to 2 agents previously who told me about this option but am now no linger able to chat. What’s going on? Thank you and good luck
Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support.
https://help.shopify.com/en/questions#/contact/chat
Ok thanks