We switched to Shopify about 4 months ago. In doing so, we migrated our existing gift cards over as well. Currently, we’ve only been able to figure out how to print them as a QR code from the receipt printer or text/email them to the customer. Does anyone know of a way to load the balance onto a physical card? Similarly, can you load the balance from an exchange onto a physical card? Thanks!
You can order physical gift cards from Shopify Hardware.
Thanks for your response! We have the gift cards from Shopify Hardware. My issue is that the only option for giving store credit seems to be via text/email or a QR code on receipt paper. I’d like to be able to load the credit onto an actual gift card.
Hello
Unfortunately, Shopify doesn’t support transferring store credit or customer account credit onto a physical gift card. They currently dont have a native way to convert one into the other.
Gift cards are a separate system with their own balance and code.
Thanks so much for your reply, very informative. I’ll submit it as a feature request and cross my fingers!
Store Credit and Gift Cards offer two distinct purposes. Until store Credit came along our merchants would refund to a gift card using either the physical or digital options which obviously adds cost if using physical gift cards.
Now that store credit has come along it separates the two, leaving gift cards as the gift element and store credits for refunds, commonly known as credit notes.
Where a customer is attached to a transaction then any store credit due is automatically applied, meaning no card is required to apply the outstanding amount. If you wish to elevate the image of a store credit in-store then perhaps you could get some receipt wallets printed to hold the store credit receipt. We have produced A6 folded flyers in light card as printable receipt wallets before.
I don’t think Shopify would accept a feature request of adding store credit to a gift card as it goes against the concept of the two separate purposes and their functionality.