Adding Customized Copy on Post Purchase Email/Order Confirmation Email

Topic summary

A merchant seeks guidance on adding custom text to post-purchase emails and order confirmation pages, specifically noting that orders are fulfilled by a third party.\n\nTwo customization paths identified:\n\n- Post Purchase Email: Navigate to Settings > Notifications > Customer notifications, select the desired notification, click \

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.

Hello!

Can someone help on how to add Customized Copy on Post Purchase Email or Order Confirmation Page or Email.

Our Orders are fulfilled by 3rd Part Vendor.

Hi @mols If I got you right then you want to customize the default Post Purchase Email or Order Confirmation Page, If I am right then for either option there is a different approach.

Post Purchase Email: You can edit it by following the steps.

  1. From your Shopify admin, go to Settings > Notifications.
  2. Click Customer notifications.
  3. Click the name of the notification that you want to change.
  4. Click on the edit code and you will be able to edit the default email.
  5. Click Save.

Order Confirmation Page: If you want to edit the Order confirmation page then got to Settings > Checkout section of your Shopify admin. In the Configurations section, click Customize on the checkout configuration that you want to customize there you will get the option to edit the Thank You page(i.e. Order Confirmation Page).

If you will unable to implement the same then I’m happy to do this for you, let me know. I can implement the changes so that this will work well for you.

Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!

Best Regards

Sahil