Hello, wondering if anybody has had any luck adding the Google Customer Reviews Opt-In Module after switching to the new checkout extensibility thank you page. If anybody has any insight, that would be appreciated.

Thank you Pinkcherry! Yes, we have conversion tracking working now, but we have yet to get the customer reviews widget working. I’m wondering if this is a script that can be entered within ‘Customer Events?’

Just got word back. The functionality is not there but they assured us that they know it’s a missing feature and will have it in time for the end of life. Not the best answer but getting to be the typical half baked rollouts (not just from Shopify). Nathan…

Typical Shopify, I will update this thread if I find any solution. -Max

Anyone have an update on this yet?

Still standing by for answer on this! I’m not sure why @Shopify_77 hasn’t chimed in.

Based on the lack of response from our Success Manager over the last couple months I assume they thought it wasn’t necessary and are now trying to find a solution. This has been known for quite sometime so yes it’s surprising that they don’t have a solution.

I did a bit more research on the web and found a solution another agency had created. https://www.digitaldarts.com.au/google-customer-reviews-shopify I’ll be keeping on eye on reporting in Merchant Center to see if the opt-ins stay steady.

Thanks, that looks like what we needed. More precisely this is the anchor link were you find the needed config steps. You still have to read carefully what you have to customize. https://www.digitaldarts.com.au/google-customer-reviews-shopify#How-to-Set-Up-Google-Customer-Reviews-in-Shopify

Did as instructed and still not getting a pop-up on my post-purchase page. Will be keeping an eye out on the survey opt-ins on Merchant.

Adding Google Customer Reviews Opt-In Module to New Pixel Environment

Technical Q&A

nycsem June 17, 2024, 4:01pm 10

Hoping for a resolution for this soon. Any updates appreciated.

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Adding Google Customer Reviews Opt-In Module to New Pixel Environment

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