I’ve tried adding code from a couple other threads here and with one of them, the notes on the product page appeared, but when I tested it (added a note while placing an order), the note appeared nowhere on the order notes after the order was complete. Notes sections won’t do me any good if I can’t see what customers wrote in there anywhere on their order page.
I found this bit of code but couldn’t find anyplace to put it where it’d appear on the product page. Also, the craft theme doesn’t seem to have the product.template.liquid section…when I got the successful note area to appear, I did so editing the main.product.liquid page.
(from this thread: Adding Notes on Product Page)
Anyone know how I can successfully do this? I have a TON of customizable products (morse code rings, anniversary date rings, etc.), I need to be able to find a simple way for my customers to tell me the date they want on the rings, or the initials to have translated to morse code, etc.
I do not have a ‘/variant-selects’ in my main-product.liquid file anywhere. Instead, I added it under ‘quantity_selector’ and it does seem to be working, thank you!
Shoot…Nevermind. It doesn’t appear anywhere in an actual order. I did a test run-through, saw the note on the checkout area on the “buyer” side but on my “seller” side, when I got the order, there was no note anywhere on the order. Is there a way to “undo” an accepted solution?
Sadly, the note itself appears nowhere on the order after the order is placed. I did a run through and it didn’t work on the back end. I saw the note as the “buyer” in the checkout area but when I received the order, it was nowhere to be found, which would make it pretty useless.
Okay, so in the end, I was able to see the note if the customer goes through the checkout process by using the “add to cart” button, but NOT if the customer uses any kind of “buy now” button, so I went through the Theme customization and deselected “Show dynamic checkout buttons” under the product page settings. It’s unfortunate I won’t be able to let customers have that quicker checkout option, but as so many of my items are customizable, I see no other way. Thanks!
