Adding Other Links to Shipping Confirmation Email

Shopify Discussion
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Hi! I am finding it hard to add a link to my order-tracking page (on my store) in the order status/thank you/confirmation page. There is a link to “track with shop” which I’ve heard bad reviews about so I wanted to add another option to track with my own “17Track-Track My Order Page” which I created. Couldn’t figure it out. So I thought I try this:

Anyway, I decided to just try and add a link to my order tracking page in the shipping confirmation email under settings–>notifications.

Then I see I can only add it by messing with code, which I am not knowledgeable in at all.

Anyway, when I click Edit Code on the shipping confirmation email, I want to know if anyone could provide a code and specifically WHERE to put it for this problem:

The problem I need to be solved is I want to get rid of the “Visit Our Store” and make it “Track Order”. I want the new title/link box to take me to my store’s order tracking page. The URL for that is https://newmillennia.shop/pages/track-my-order . It would also be nice if the “Track Order” wording was colored the same as the other box that says " View your Order": The color code for it is “3CA8A8”

If someone could provide the code for this and deeply describe where in the code to put it (since I’m not good with code)-that would be much appreciated.

Here is a google doc of what the current shipping confirmation email looks like: https://docs.google.com/document/d/1TK08uV9oW1R4vn9Dy22Eb2ym1a0D8Vrrz1m5LEwwK2s/edit?usp=sharing

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Hi, @Jace2 .

Rio here from the Shopify Community Team. I’d be happy to assist with this.

Although, you can edit the email notification, as you mentioned it requires a bit of HTML knowledge. I would instead suggest using 17TRACK’s own shipping app. They offer a free version that allows you to track up to 200 orders per month, as well as set up order tracking emails, and an order tracking page. You can even reach out to their team for support with the app to make sure it’s set up correctly!

If you’re just setting up your tracking, be sure to also set up your shipping page and share key information to deliver on your customer expectations for shipping. This will result in happier customers and fewer emails about order tracking!

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Hi! Yes, so my track my order page has like a coded template where you put in your tracking number and click track and it shows the 17tracks site right on my store. Just want to put that link in my shipping confirmation email instead of the “Visit Online Store” link. @Rio

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If you can share the email code, we might be able to help. Actually, editing HTML code is easy if you do it. You can search the content you want in the code, and replace it.