Additional details and payment instructions of manual payment methods not possible

Topic summary

Issue: Merchants cannot translate the “additional details” and “payment instructions” fields for manual payment methods. This limitation persists across Shopify’s native tools and popular third‑party translation apps.

Workarounds tested: The Language editor can translate a store but doesn’t provide a language switcher and doesn’t cover these specific manual payment fields. Apps like Langify, Translation Lab, and Weglot enable multi‑language switching (some with geolocation) and can change the Manual Payments title, but not the additional details/payment instructions. Google Translate can translate pages client‑side as a stopgap.

Shopify response: Support has logged a feature request and is adding interested merchants to it. No ETA is available; any changes would appear on the Shopify changelog/announcements pages.

Community feedback: Multiple merchants echoed the need and asked to be added to the request. Frustration grew over the lack of progress since 2021 and requests were made for escalation or a clearer update.

Status: Unresolved and ongoing. No decision or timeline shared; key question remains when/if those manual payment fields will become translatable.

Summarized with AI on January 8. AI used: gpt-5.

Hello, @HenryAuffahrt .

Thank you for joining the thread!

I understand that you’re also looking to add additional details or payment instructions for manual payments in your stores, and I’d be more than happy to add you to this feature request. If Shopify moves forward with any new features or platform changes, then you can find them on the Shopify Changelog.

If you have any other questions or feedback, then don’t hesitate to let me know!