Additional or Custom Status options for Drafts and Pending Orders

Shopify Discussion

Topic summary

A user seeks the ability to add custom status options to Draft and Pending orders in Shopify to better manage their workflow.

Primary needs:

  • Custom “Quote” status for Draft orders to distinguish quotes from orders ready for invoicing, preventing premature conversion to Pending status
  • “Invoice Sent” status for Pending orders (similar to what exists for Drafts) to track which orders have been invoiced

Context:
The business uses Draft orders for both NetTerms payments and quotes. They must convert all orders to Pending before sending invoices due to Shopify’s order numbering system (Draft and Pending orders receive different numbers). This creates filtering challenges when identifying invoiced orders.

Response:
A community member suggested the app “Ultimate Custom Order Status” as a workaround, which currently supports live orders with unlimited custom stages. Draft order support is under consideration and could be prioritized based on user interest.

Status: The feature request remains unconfirmed by Shopify representatives despite direct mentions.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

We would like to know if there is a way to add additional status types for Drafts and/or Pending/Final Orders. Many of our orders start as a Draft because we accept NetTerms payment (we create custom orders, and we use a NetTerms order app). But we also use Draft order for Quotes.

Our business office reviews the Draft orders daily and moves them to Pending orders so an invoice email can be sent.

Our first need is to have the ability to create custom statuses for Draft orders, specifically a “Quote” status. We need to be able to filter out Quotes, so they are not moved to Pending orders before the customer has accepted the quote. We just need to be able to separate quotes from draft orders that are ready to be invoiced.

Our second need is to have an “Invoice Sent” status for “Pending” Orders (just like the status that is already available for Draft orders). It is odd to have this status for Drafts, but not for the Pending Order. And no, we can’t use the send invoice option for Draft orders, because Shopify uses different order numbers for the same order when it’s moved from Draft to Pending. All orders need to be moved to Pending before the invoice is sent, but it is difficult to filter the Pending order list to identify the orders that have been invoiced.

This seems like it would be simple to implement. I would like to request this feature. @Luna_1 @Shopify_77

2

Will additional Statuses be added to Orders and Draft orders in the future, and has this request been added to the feature request list?

3

A practical fix is an app called Ultimate Custom Order Status. It lets you add unlimited custom stages to orders and notify customers when it makes sense. It already works for live orders, and we’re looking at adding Draft-order support next, so let us know if that would help and we can prioritize it.