Hey everyone,
I’ve noticed that my order confirmation email is missing some important information.
I want to make sure my clients know where to pick up their orders, so I’m thinking of adding the kitchen address to the email.
Something like ‘Our kitchen is located at 12345 Starry Night Blvd, Springfield, MD’.
I don’t have any coding knowledge, so I’m wondering if adding this detail will be complicated.
Any advice or suggestions would be greatly appreciated!
Thanks in advance!
Hi @ijoajs ,
If you have not made any changes to the order confirmation email yet, you can use the below template. You can update the additional information as per your need.
To add the template, you can follow bellow steps:
Step 1 : Go to settings > Notification > Customer Notifications
Step 2: Select Order Confirmations
Step 3: Edit the template
Step 4: Add new template and save the changes
New Template:
{% capture additional_info %}
Our kitchen is located at 12345 Starry Night Blvd, Springfield, MD
{% endcapture %}
{% capture email_title %}
{% if has_pending_payment %}
Thank you for your order!
{% else %}
Thank you for your purchase!
{% endif %}
{% endcapture %}
{% capture email_body %}
{% if has_pending_payment %}
{% if buyer_action_required %}
You’ll get a confirmation email after completing your payment.
{% else %}
Your payment is being processed. You'll get an email when your order is confirmed.
{% endif %}
{% else %}
{% if requires_shipping %}
{% case delivery_method %}
{% when 'pick-up' %}
You’ll receive an email when your order is ready for pickup.
{% when 'local' %}
Hi {{ customer.first_name }}, we're getting your order ready for delivery.
{% else %}
We're getting your order ready to be shipped. We will notify you when it has been sent.
{% endcase %}
{{ additional_info }}
{% if delivery_instructions != blank %}
**Delivery information:** {{ delivery_instructions }}
{% endif %}
{% if consolidated_estimated_delivery_time %}
{% if has_multiple_delivery_methods %}
### Estimated delivery
{{ consolidated_estimated_delivery_time }}
{% else %}
Estimated delivery **{{ consolidated_estimated_delivery_time }}**
{% endif %}
{% endif %}
{% endif %}
{% endif %}
{% assign gift_card_line_items = line_items | where: "gift_card" %}
{% assign found_gift_card_with_recipient_email = false %}
{% for line_item in gift_card_line_items %}
{% if line_item.properties["__shopify_send_gift_card_to_recipient"] and line_item.properties["Recipient email"] %}
{% assign found_gift_card_with_recipient_email = true %}
{% break %}
{% endif %}
{% endfor %}
{% if found_gift_card_with_recipient_email %}
Your gift card recipient will receive an email with their gift card code.
{% elsif gift_card_line_items.first %}
You’ll receive separate emails for any gift cards.
{% endif %}
{% endcapture %}
<table>
<table>
<table>
{%- if po_number %}
{%- endif %}
<table>
<tr>
<td>
{%- if shop.email_logo_url %}
{%- else %}
#
{{ shop.name }}
{%- endif %}
</td>
<td>
</td>
</tr>
<tr>
<td>
Order {{ order_name }}
</td>
</tr>
<tr>
<td>
PO number #{{ po_number }}
</td>
</tr>
</table>
</table>
</table>
<table>
<table>
## {{ email_title }}
{{ email_body }}
{% assign transaction_count = transactions | size %}
{% if transaction_count > 0 %}
{% for transaction in transactions %}
{% if transaction.show_buyer_pending_payment_instructions? %}
{{transaction.buyer_pending_payment_notice}}
{% for instruction in transaction.buyer_pending_payment_instructions %}
{% endfor %}
{% for instruction in transaction.buyer_pending_payment_instructions %}
{% endfor %}
<table>
<tr>
<td>
{{ instruction.header }}
</td>
<td>
Amount
</td>
</tr>
<tr>
<td>
{{ instruction.value }}
</td>
<td>
{{transaction.amount | money}}
</td>
</tr>
</table>
{% endif %}
{% endfor%}
{% endif %}
{% if order_status_url %}
<table>
<tr>
<td>
</td>
</tr>
<table>
<tr>
<td>
View your order
</td>
</tr>
</table>
{% if shop.url %}
<table>
<tr>
<td>
or Visit our store
</td>
</tr>
</table>
{% endif %}
</table>
{% else %}
{% if shop.url %}
<table>
<table>
<tr>
<td>
Visit our store
</td>
</tr>
</table>
</table>
{% endif %}
{% endif %}
</table>
</table>
<table>
<table>
<tr>
<td>
### Order summary
</td>
</tr>
</table>
<table>
{% for line in subtotal_line_items %}
{% endfor %}
<table>
<table>
<td>
{% if line.image %}
{% endif %}
</td>
{% if line.product.title %}
{% assign line_title = line.product.title %}
{% else %}
{% assign line_title = line.title %}
{% endif %}
{% if line.quantity < line.quantity %}
{% capture line_display %}
{{ line.quantity }} of {{ line.quantity }}
{% endcapture %}
{% else %}
{% assign line_display = line.quantity %}
{% endif %}
{{ line_title }} × {{ line_display }}
{% if line.variant.title != 'Default Title' %}
{{ line.variant.title }}
{% endif %}
{% for group in line.groups %}
Part of: {{ group.display_title }}
{% endfor %}
{% if line.gift_card and line.properties["__shopify_send_gift_card_to_recipient"] %}
{% for property in line.properties %}
{% assign property_first_char = property.first | slice: 0 %}
{% if property.last != blank and property_first_char != '_' %}
<dt>{{ property.first }}:</dt>
<dd>
{% if property.last contains '/uploads/' %}
{{ property.last | split: '/' | last }}
{% else %}
{{ property.last }}
{% endif %}
</dd>
{% endif %}
{% endfor %}
{% endif %}
{% if line.selling_plan_allocation %}
{{ line.selling_plan_allocation.selling_plan.name }}
{% endif %}
{% if line.refunded_quantity > 0 %}
Refunded
{% endif %}
{% if line.discount_allocations %}
{% for discount_allocation in line.discount_allocations %}
{% if discount_allocation.discount_application.target_selection != 'all' %}
{{ discount_allocation.discount_application.title | upcase }}
(-{{ discount_allocation.amount | money }})
{% endif %}
{% endfor %}
{% endif %}
{% if line.original_line_price != line.final_line_price %}
<del>{{ line.original_line_price | money }}</del>
{% endif %}
{% if line.final_line_price > 0 %}
{{ line.final_line_price | money }}
{% else %}
Free
{% endif %}
</table>
</table>
<table>
<td>
</td>
{% assign order_discount_count = 0 %}
{% assign total_order_discount_amount = 0 %}
{% assign has_shipping_discount = false %}
{% for discount_application in discount_applications %}
{% if discount_application.target_selection == 'all' and discount_application.target_type == 'line_item' %}
{% assign order_discount_count = order_discount_count | plus: 1 %}
{% assign total_order_discount_amount = total_order_discount_amount | plus: discount_application.total_allocated_amount %}
{% endif %}
{% if discount_application.target_type == 'shipping_line' %}
{% assign has_shipping_discount = true %}
{% assign shipping_discount = discount_application.title %}
{% assign shipping_amount = discount_application.total_allocated_amount %}
{% endif %}
{% endfor %}
{% if order_discount_count > 0 %}
{% if order_discount_count == 1 %}
{% endif %}
{% if order_discount_count > 1 %}
{% endif %}
{% for discount_application in discount_applications %}
{% if discount_application.target_selection == 'all' and discount_application.target_type != 'shipping_line' %}
{% endif %}
{% endfor %}
{% endif %}
{% if delivery_method == 'pick-up' %}
{% else %}
{% if has_shipping_discount %}
{% else %}
{% endif %}
{% endif %}
{% if total_duties %}
{% endif %}
{% if total_tip and total_tip > 0 %}
{% endif %}
<table>
<tr>
<td>
Subtotal
</td>
<td>
**{{ subtotal_price | plus: total_order_discount_amount | money }}**
</td>
</tr>
<tr>
<td>
Order discount
</td>
<td>
**-{{ total_order_discount_amount | money }}**
</td>
</tr>
<tr>
<td>
Order discounts
</td>
<td>
**-{{ total_order_discount_amount | money }}**
</td>
</tr>
<tr>
<td>
{{ discount_application.title }} (-{{ discount_application.total_allocated_amount | money }})
</td>
</tr>
<tr>
<td>
Pickup
</td>
<td>
**{{ shipping_price | money }}**
</td>
</tr>
<tr>
<td>
Shipping
</td>
<td>
**Free**
</td>
</tr>
<tr>
<td>
{{ shipping_discount }} (-{{ shipping_amount | money }})
</td>
</tr>
<tr>
<td>
Shipping
</td>
<td>
**{{ shipping_price | money }}**
</td>
</tr>
<tr>
<td>
Duties
</td>
<td>
**{{ total_duties | money }}**
</td>
</tr>
<tr>
<td>
Taxes
</td>
<td>
**{{ tax_price | money }}**
</td>
</tr>
<tr>
<td>
Tip
</td>
<td>
**{{ total_tip | money }}**
</td>
</tr>
</table>
{% assign transaction_size = 0 %}
{% assign transaction_amount = 0 %}
{% for transaction in transactions %}
{% if transaction.status == "success" %}
{% if transaction.kind == "sale" or transaction.kind == "capture" %}
{% assign transaction_size = transaction_size | plus: 1 %}
{% assign transaction_amount = transaction_amount | plus: transaction.amount %}
{% elsif transaction.kind == "refund" or transaction.kind == "change" %}
{% assign transaction_size = transaction_size | plus: 1 %}
{% assign transaction_amount = transaction_amount | minus: transaction.amount %}
{% endif %}
{% endif %}
{% endfor %}
{% if payment_terms and payment_terms.automatic_capture_at_fulfillment == false or b2b?%}
{% assign due_at_date = payment_terms.next_payment.due_at | date: "%b %d, %Y" %}
{% elsif transaction_amount != total_price %}
{% else %}
{% endif %}
<table>
<tr>
<td>
Total paid today
</td>
<td>
**{{ transaction_amount | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total due {{ due_at_date }}
</td>
<td>
**{{ payment_terms.next_payment.amount_due | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total
</td>
<td>
**{{ total_price | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total paid today
</td>
<td>
**{{ transaction_amount | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total
</td>
<td>
**{{ total_price | money_with_currency }}**
</td>
</tr>
</table>
{% if total_discounts > 0 %}
You saved {{ total_discounts | money }}
{% endif %}
{% unless payment_terms %}
{% if transaction_size > 1 or transaction_amount < total_price %}
{% for transaction in transactions %}
{% if transaction.status == "success" and transaction.kind == "capture" or transaction.kind == "sale" %}
{% if transaction.payment_details.gift_card_last_four_digits %}
{% capture transaction_name %}Gift card (ending with {{ transaction.payment_details.gift_card_last_four_digits }}){% endcapture %}
{% elsif transaction.payment_details.credit_card_company %}
{% capture transaction_name %}{{ transaction.payment_details.credit_card_company }} (ending in {{ transaction.payment_details.credit_card_last_four_digits }}){% endcapture %}
{% else %}
{% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}
{% endif %}
{% endif %}
{% if transaction.kind == 'refund' %}
{% if transaction.payment_details.gift_card_last_four_digits %}
{% assign refund_method_title = transaction.payment_details.type %}
{% elsif transaction.payment_details.credit_card_company %}
{% assign refund_method_title = transaction.payment_details.credit_card_company %}
{% else %}
{% assign refund_method_title = transaction.gateway %}
{% endif %}
{% endif %}
{% endfor %}
<table>
<tr>
<td colspan="2">
</td>
</tr>
<tr>
<td colspan="2">
</td>
</tr>
<tr>
<td>
{{transaction_name}}
</td>
<td>
**{{ transaction.amount | money }}**
</td>
</tr>
Refund
<small>{{ refund_method_title | replace: '_', ' ' | capitalize }}</small>
**- {{ transaction.amount | money }}**
</table>
{% endif %}
{% endunless %}
</table>
</table>
</table>
<table>
<table>
<tr>
<td>
### Customer information
</td>
</tr>
</table>
<table>
{% if requires_shipping and shipping_address %}
{% endif %}
{% if billing_address %}
{% endif %}
<table>
<tr>
<td>
#### Shipping address
{{ shipping_address | format_address }}
</td>
<td>
#### Billing address
{{ billing_address | format_address }}
</td>
</tr>
</table>
{% if company_location %}
{% endif %}
{% if transaction_size > 0 or payment_terms and payment_terms.automatic_capture_at_fulfillment == false or b2b? %}
{% endif %}
{% if requires_shipping and shipping_address %}
{% if shipping_method %}
{% endif %}
{% endif %}
<table>
<tr>
<td>
#### Location
{{ company_location.name }}
</td>
<td>
#### Payment
{% if payment_terms %}
{% assign due_date = payment_terms.next_payment.due_at | default: nil %}
{% if payment_terms.type == 'receipt' or payment_terms.type == 'fulfillment' and payment_terms.next_payment.due_at == nil %}
{{ payment_terms.translated_name }}
{% else %}
{{ payment_terms.translated_name }}: Due {{ due_date | date: format: 'date' }}
{% endif %}
{% endif %}
{% if transaction_size > 0 %}
{% for transaction in transactions %}
{% if transaction.status == "success" or transaction.status == "pending" %}
{% if transaction.kind == "capture" or transaction.kind == "sale" %}
{% if transaction.payment_details.gift_card_last_four_digits %}
ending with {{ transaction.payment_details.gift_card_last_four_digits }}
{% elsif transaction.payment_details.credit_card_company %}
ending with {{ transaction.payment_details.credit_card_last_four_digits }}
{% elsif transaction.gateway_display_name == "Gift card" %}
ending with {{ transaction.payment_details.gift_card.last_four_characters | upcase }}
Gift card balance - **{{ transaction.payment_details.gift_card.balance | money }}**
{% elsif transaction.gateway_display_name != "Shop Cash" %}
{{ transaction.gateway_display_name }}
{% endif %}
{% elsif transaction.kind == "authorization" and transaction.gateway_display_name == "Shop Cash" %}
Shop Cash - **{{ transaction.amount | money }}**
{% endif %}
{% endif %}
{% endfor %}
{% endif %}
</td>
</tr>
<tr>
<td>
#### Shipping method
{% if delivery_promise_branded_shipping_line %}
{{ delivery_promise_branded_shipping_line }}
{% else %}
{{ shipping_method.title }}
{% endif %}
</td>
</tr>
</table>
</table>
</table>
<table>
<table>
<tr>
<td>
If you have any questions, reply to this email or contact us at [{{ shop.email }}](mailto:{{ shop.email }})
</td>
</tr>
</table>
</table>
</table>
If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!
Best Regards,
Makka