Admin REST API 2023-01 - Fulfillment 404 Not Found

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi,

I’ve been trying to create fulfillments with the admin REST API and I always get “Not found” error.

Already looked to some related posts here but none was able to fix the issue.

  1. [GET] to https://{shop}/admin/api/2023-01/orders/{order_id}/fulfillment_orders.json

This is the response (with data masked) - Looks fine to me:

{
    "fulfillment_orders": [
        {
            "id": ID,
            "shop_id": SHOP_ID,
            "order_id": ORDER_ID,
            "assigned_location_id": LOCATION_ID,
            "request_status": "unsubmitted",
            "status": "open",
            "supported_actions": [
                "create_fulfillment",
                "hold"
            ],
            "destination": {
                "id": DESTINATION_ID,
                "address1": null,
                "address2": null,
                "city": null,
                "company": null,
                "country": null,
                "email": null,
                "first_name": null,
                "last_name": null,
                "phone": null,
                "province": null,
                "zip": null
            },
            "line_items": [
                {
                    "id": LINE_ID,
                    "shop_id": SHOP_ID,
                    "fulfillment_order_id": FULFILLMENT_ORDER_ID,
                    "quantity": 1,
                    "line_item_id": LINE_ITEM_ID,
                    "inventory_item_id": INVENTORY_ITEM_ITEM,
                    "fulfillable_quantity": 1,
                    "variant_id": VARIANT_ID
                }
            ],
.......
  1. [POST] https://{shop}/admin/api/2023-01/fulfillments.json

X-Request-Id: 879051bd-9286-4a79-af7f-4ae505c1c3f9

{
    "fulfillment": {
        "message":"The package was shipped this morning.",
        "notify_customer":false,
        "tracking_info": {
            "number":1562678,
            "url":"https://www.my-shipping-company.com",
            "company":"my-shipping-company"
        },
        "line_items_by_fulfillment_order":[
            {
                "fulfillment_order_id": ID, // field 'ID' from last response
                "fulfillment_order_line_items":[
                    { "id": LINE_ID, "quantity":1 } // Field 'LINE_ID' from last response
                ]
            }
        ]
    }
}

HEADERS:

X-Shopify-Access-Token: {SHP_TOKEN}

I get the following response:

{
    "errors": "Not Found"
}

If I try:

[POST] https://{shop}/admin/api/2023-01/orders/{ORDER_ID}/fulfillments.json

X-Request-Id: 6a8502aa-5701-4f6e-ba32-cd4afa4ceb19

{
	"fulfillment": {
		"message": "The package was shipped this morning.",
		"notify_customer": false,
		"tracking_info": {
			"number": 1562678,
			"url": "https://www.my-shipping-company.com",
			"company": "my-shipping-company"
		},
		"line_items_by_fulfillment_order": [
			{
				"fulfillment_order_id": FULFILLMENT_ORDER_ID,
				"fulfillment_order_line_items": [
					{
						"id": FULFILLMENT_LINE_ITEM_ID_1,
						"quantity": 1
					},
                    {
						"id": FULFILLMENT_LINE_ITEM_ID_1,
						"quantity": 1
					}
				]
			}
		]
	}
}

Response:

{
    "fulfillments": []
}

I’ve already checked permissions and I have:

  • write_fulfillments / read_fulfillments
  • write_inventory / read_inventory
  • write_locations / read_locations
  • write_third_party_fulfillment_orders / read_third_party_fulfillment_orders
  • write_custom_fulfillment_services / read_custom_fulfillment_services

I’m not really sure what I’m missing. Any help would be welcome.

Thanks!

2

For anyone having the same issue, I’ve solved it by fixing the base URL.

I was using the base URL ending in *.com which works fine with most endpoint, but not with fulfillments.

I had to use the one ending in *.myshopify.com.

I’ve finally found out the problem by checking logs on POSTMAN and I noticed that every request to fulfillment endpoints were being redirected to my *.myshopify.com domain as a GET request.

This took me several hours to find out and I think the API documentation (or the error codes returned) should be a bit more clear regarding this. If all endpoints were failing I would have noticed sooner, but since most were working I didn’t even imagine the problem to be with the base URL.

3

Hi Kevinamorim,

We encountered the same issue as your second problem.

We request ‘POST /admin/api/2023-01/fulfiliments.json’ but it returned a 404 error. We were using the URL ending in *.myshopify.com. Any thought what the problem might be?

Thank you in advance.

BR.

Sophia

4

Hi! Have you checked that you have all the permissions for the API? If not, then that can be the cause.