# Admin.shopify.com **URL:** \ **Category:** Technical Q&A\ **Tags:** troubleshooting\ **Created:** [December 1, 2025, 5:18pm UTC](https://community.shopify.com/t/admin-shopify-com/577773 "2025-12-01T17:18:35Z")\ **Posts on this page:** 2\ **Page:** 1 ## AI-generated summary Issue: Attempting to log into Shopify Admin (admin.shopify.com) returns an error: “There was a problem loading this website. Try refreshing the page. If the site still doesn’t load, please try again in a few minutes.” Status/update: A responder indicates Shopify is currently experiencing platform issues and is working on a fix. Users are advised to monitor the Shopify status page: https://shopstatus.shopifyapps.com/. Scope/diagnosis: The problem appears to be service-side (Shopify-wide), not account- or device-specific. No advanced troubleshooting steps were proposed beyond waiting. Actions suggested: - Refresh the page and try again after a few minutes. - Check the Shopify status page for real-time updates. Resolution: Not resolved within the thread. No ETA provided, but it is expected to be addressed soon. The discussion remains open/ongoing pending Shopify’s recovery.
**Author:** ![FFshop](https://avatars.discourse-cdn.com/v4/letter/f/9de0a6/32.png) [@FFshop](https://community.shopify.com/u/FFshop)\ **Post date:** [December 1, 2025, 5:18pm UTC](https://community.shopify.com/t/admin-shopify-com/577773/1 "2025-12-01T17:18:35Z")
Anyone getting this message when attempting to login? # There was a problem loading this website Try refreshing the page. If the site still doesn’t load, please try again in a few minutes. ---
**Author:** ![Moeed](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/moeed/32/407464_2.png) [@Moeed](https://community.shopify.com/u/Moeed)\ **Post date:** [December 1, 2025, 5:24pm UTC](https://community.shopify.com/t/admin-shopify-com/577773/2 "2025-12-01T17:24:44Z")
Hey @FFshop Shopify is facing some issues, it will be resolved soon so no need to worry about that. You can keep an eye on Shopify status by **[Clicking Here](https://shopstatus.shopifyapps.com/)** Best, Moeed