After adding the facebook pixel to the site, I can't get the data in the checkout section

Topic summary

A user is experiencing issues with Facebook Pixel integration on their Shopify store. The pixel is not tracking or capturing data during the checkout process, which is preventing them from running effective advertising campaigns. The site uses the Ride theme with Petswap and Dogmytas domains. This appears to be an unresolved technical issue requiring troubleshooting of the pixel implementation, particularly in the checkout section where tracking data is critical for ad conversion measurement.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

I will advertise, but the facebook pixel cannot see the data in the checkout section at the moment.

my website: Ride theme petpaws.at and gymgoods.at