Hello There,
We got access from one store however once we are trying to access the store we are redirecting to random store which is not associated with this account. Can you help?
Thanks,
There’s a problem loading this page
Your account xyz@gmail.com doesn’t have permission to view this page. Try using a different account or going back to the Stores List page.
This seems a bit strange issue. Can you try to open your store in a new incognito window (without history) and log in to it there?
We are still getting same issue in new incognito window.
Hi there, @nettech . Thanks for taking the time reach out to the Shopify Community Forums seeking support for this issue. My name is Imogen. It’s good to meet you!
To set some expectations for you here, we’re unable to authenticate users in the community. This means that I’m unable to login to your account, or access any of your account specific information. As such, it would be best if we had our Authenticated Support Team assist you with this issue. They’ll be able to authenticate you, and access your account information to dive into my details around this error you’re getting when trying to login.