After one Order Sales Channel is Changing From "Online store" to "Not Included in any sales channel"

Shopify Discussion
1

Hi team,> > After ordering 1 product through online store , the sales channel of that product in Shopify products changing from online store to not included in any sales channel even after stock is available.> > Why is it happening?> > Because of these after every order I have to go to products page and manually select and update. the sales channel every time

2

@WAYFARER hey, thanks for posting here.
can you please share the link to inspect it, thanks.

3

Hi @WAYFARER ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with this request to ensure it gets resolved. To gather a bit more information, do you have multiple locations where this product is stocked?

If you haven’t done so already, I’d encourage you to connect with us directly for further assistance. This will allow our support team to get you authenticated, as I wouldn’t have access to any account details here over the Community. They will be able to complete some further troubleshooting to locate the issue and ensure it gets resolved.

Please let me know if you have any other questions or concerns.