After purchasing an item on order confirmation page this loading keeps on going with the statement “Please stay on this page” although I recieve the order on my admin. can anybody help
Topic summary
Issue: After completing a purchase, the order confirmation page shows continuous loading with a message “Please stay on this page,” even though the order successfully appears in the Shopify admin.
Context: The behavior occurs post-purchase on the confirmation page, suggesting checkout completed but the front-end does not transition to a final confirmation state. No details provided on theme, apps, payment gateway, or recent changes.
Media: An attached screenshot (red banner/message) is central to understanding the exact on-page notice.
Status: No responses or solutions yet; the thread remains open.
Key questions outstanding:
- What is causing the persistent loading despite a confirmed order?
- Is this related to theme customization, checkout scripts, or a third‑party app?
- Are there error logs or console messages during the confirmation step?
Action requested: Troubleshooting guidance to stop the infinite loading and confirm successful checkout visually.
