After switching app <span class=trans-money> is showing up in quickorder-list

Topic summary

Issue: After switching the store’s translation app, a raw HTML snippet (“”) appears as text in the quick-order list. This rendering problem occurs only when the shop is set to its native currency (EUR €).

Scope and conditions:

  • Affects: EUR currency view only
  • Not affected: USD and Australian Dollar views (display is normal)

Evidence: A screenshot is attached showing the unexpected HTML tag in the quick-order list.

Request: The poster asks for guidance on how to fix the issue.

Status: Unresolved; no suggested solutions or follow-ups yet. Key question remains whether the problem stems from the new translation app, currency-specific templates, or formatting/escaping of currency-related elements in the quick-order list.

Summarized with AI on December 18. AI used: gpt-5.

After i changed the translation app, this “” is showing up in the quick-order-list. The strange thing … it only appears when i switch to the native currency of the shop “€” if i set the currency to USD or Australien dollar everything is fine.

Could somebody tell me how to fix this, please?

Best Regards
Maik

Hello there @MaikNolte !

Have you already tried disabling the app temporarily? IF not yet, then try turning it off and refreshing the Quick Order List. Once the issue disappears, the app is injecting extra HTML or incompatible translation markup and you’ll need to adjust the theme or contact the app’s support. They should be able to assist you concerning this issue

Hope this helps you out! :grinning_face:

1 Like

Hi @MaikNolte :waving_hand: I’m @PaulNewton shopify-partner with a range of merchant solutions.
Could be any number of things taking time to diagnose.
Commonly some translation content has html in it but it is not flagged as html content with the _html suffix on the translation key.
https://shopify.dev/docs/storefronts/themes/architecture/locales/storefront-locale-files#prevent-translations-from-being-escaped

You can reach out to me for theme repair & customization services.
To connect CLICK my profile-pic or visit my profile on the forums
ALWAYS include context in new communications, e.g. reference urls, posts urls, etc

@MaikNolte - we’ve run into something similar a few times in the past, and every time it was due to span class being added into the default currency formatting.

Maybe give it a check and see if this is the same issue on your side?