Help
when a customer goes to checkout with after pay they put in their email address then when they try to put in password it redirects them to register for a new afterpay , I am losing sales and just can’t seem to work out problem.
1 Like
Hello @Bohochick15
I would like to give you the recommendation to support you.
Afterpay can be used in five countries – the United States, Australia, New Zealand, Canada, and the UK.
Your customers living in supporting countries must get the option to pay using Afterpay, but they won’t. As the owner of your online store needs, you will have to create your merchant account on Afterpay first and only after you can provide it as a payment method option at checkout.
I hope the above is useful to you.
Best regards,
GemPages Support Team