AI assistant not working?

good morning

I logged into my shopify account and AI support doesn’t seem to be working. I have used it to resolve issues and refine my store. anybody else seeing this?

Clearing the admin cache or switching browsers usually brings the AI widget back.
Also check Settings → Apps and sales channels to confirm “Shopify AI” is still enabled.

Hi @Designerpen

Could be related to widespread CloudFlare issues. It affects a lot of sites and services.

according to shopify help: “Service disruptions at Shopify”